2010 Sales/Customer Care Programs

WHEN YOU CARE, THEY KNOW!

In today’s business climate, the quality of the relationship between your company and your customer may be the difference between basic survival and a thriving business. Get the latest in customer service research, with Richard’s “ When You Care, They Know --Creating the Ultimate Customer Experience.”

Customer Service, Customer Satisfaction, and Customer Care are all well known aspects of the customer experience, BUT they don’t complete the puzzle to building Customer Loyalty. During his most popular Customer Care program, Richard will guide you through the process of gaining lifelong raving fans and keep your business growing in a big way!

Look for Richard’s proven techniques and priceless information including:

• Summarizing the 7 SECRET reasons customers won’t come back.
• Establishing the 8 DIE HARD principles for insuring customers have had the experience of a lifetime!
• Implementing the 10 simple actions you MUST take to show your customers you want their business.

Remember, when the customer doesn’t feel appreciated, they will demonstrate that by taking their business elsewhere.

MORE ABOUT
RICHARD...

• Success Story
  
  
• Speaking
  
  
• Mentoring
  
  
• Testimonials
  
  
• Schedule
  
  
• Free Newsletter
  
  
• Media
  
  
• Meeting Planners
  
  
• Online Store
  
  
• FAQ's
  
  
• Contact
  
  
• Be a Fan!

Home • Richard's Story • Richard Speaks • Richard's Mentoring • Richard's Testimonials • Richard's Toolbox • Contact
Schedule • Free Library • Meeting Planner • Media • FAQ's • Be a Fan!

Richard Flint International • 11835 Canon Blvd., Suite C - 105 • Newport News, VA 23606-2570
www.RichardFlint.com • 1-800-368-8255 or (757) 873-7722 • Fax 1-800-232-8255 or (757) 873-7772