When You Care, They Know!

For years, the concept of Customer Service has been a focal point for all organizations, but the reality is very few have seen the positive results they have desired. The challenge has been the lack of a bridge that connected Customer Service with Customer Satisfaction. Now, Richard Flint has built the connecting bridge through his new program When You Care, They Know.

In these insightful CDs, you will walk with Richard through his research. You will gain a clear understanding that the missing piece of the puzzle is the lack of Customer Appreciation.

You will learn:

  • what demonstrates to the customer you appreciate them
  • what saddens most customers’ experience
  • the eight customer appreciation principles

Plus other insights that can be implemented to strengthen the bridge of Customer Appreciation that connects the concept of Customer Service with the result of Customer Satisfaction.

 

NEW!  When You Care, They Know

2 Audio CDs, Item#5066, List $69*

New Release Special Offer!

Order Today For Only $49*!

Hurry!  This is a limited time offer!

 

All amounts are in US Dollars.

*Plus shipping/handling.
*VA residents, add 5% sales tax.
*FL residents, add 6% sales tax, plus county surtax if applicable.

Shipping Costs:
S/H $5 for orders $1-$30
S/H $7 for orders $31-$100
S/H $8 for orders $101-$200
S/H $9 for orders $201 & over
We ship UPS Ground and USPS First Class Mail
within the United States.

INTERNATIONAL CUSTOMERS:
Please note, international shipping charges and methods may
apply and are in addition to your order total.

ALL SALES ARE FINAL. NO REFUNDS.

All amounts are in US Dollars.

Visit Richard's on-line store to view all his growth materials!
www.RichardFlint.com

Questions? Call 1-800-368-8255 or (757) 873-7722
Monday - Friday, 8:30AM to 5:00PM ET
or email info@richardflint.com


Richard Flint Seminars
Corporate Headquarters
11835 Canon Blvd., Suite C-105
Newport News, VA 23606-2570
1-800-368-8255 or (757) 873-7722

On-site training, consulting and keynote speaking.

It's simple. Richard Flint can make your people better. He can customize any of his programs and come right to your company's door. He also provides a full range of in-house consulting services, and is always delighted to add sparkle to your next corporate or association meeting with a stimulating keynote presentation designed just for you. For more information about Richard's on-site services, call our Marketing Department at 1-800-368-8255. Whether you have 30 or 3,000 people to make better, Richard Flint is the answer.